Incorrect Packaging Setup (Wrong Base Unit or Wrong Conversion)

Overview

Incorrect packaging setup is one of the most common reasons inventory numbers in SUPY do not match physical stock. This usually happens when the base unit, package quantity, or conversion values are set incorrectly during item creation.

Since SUPY relies on packaging to convert purchases, stock counts, and recipe consumption into a single base unit, any error at this level directly impacts inventory accuracy.

What Happens (Impact)

When packaging is configured incorrectly:

• GRNs add more or less stock than expected

• Stock counts show unrealistic quantities or values

• Recipe consumption does not reflect actual usage

• Variance increases even when operations are correct

• Teams lose confidence in inventory data

The system is functioning correctly — the setup is not.

Typical Indicators

You may notice:

• Receiving 1 case/carton adds an unexpectedly high or low quantity

• Stock balances change drastically after counting by pack or case

• The same item shows inconsistent quantities depending on the unit used

• Repeated variance on the same item every period

• Store teams are unsure which unit they should receive or count in

Root Cause (How It Happens in SUPY)

In SUPY:

• Every item has one base unit

• All inventory movements are converted into this base unit

• Packaging defines how much quantity enters inventory

Common causes include:

• Selecting the wrong base unit (e.g. piece instead of kg)

• Incorrect “quantity in package” values

• Multiple packages with inconsistent conversions

• Packaging units that do not align with how the item is used in recipes

^{(The packaging of Mayonnaise 500Kg Jar is wrong)}

SUPY follows the configuration exactly, so incorrect packaging leads to incorrect inventory results.

Best Practice (How to Prevent This)

Always follow these setup rules:

1. Define the base unit first

   • Choose the unit that matches recipe usage (kg, liter, piece)

2. Create supplier packages based on reality

   • Use actual supplier invoice quantities

   • Example: 1 carton = 12 bottles

   • Example: 1 bottle = 1 kg

3. Keep packaging simple

   • Avoid unnecessary unit layers

   • Use the fewest possible conversions

4. Align packaging with recipes

   • Recipes in grams → base unit should be kg

   • Recipes in pieces → base unit should be piece

How to Fix

1. Go to Repository → Items

2. Open the affected item

3. Review:

   • Base unit

   • All packaging and conversion values

4. Correct incorrect units or quantities

^{(Click the three dots to edit the wrong packaging)}

5. Inform store teams of the correct unit to use

6. Monitor the next GRN and stock count for accuracy

Note: Packaging corrections apply to future transactions. Historical variance may remain.

Operational Tip

If teams frequently ask:

This usually indicates that packaging is unclear or overcomplicated. Simplifying packaging improves both accuracy and user adoption.

Why This Matters

Correct packaging ensures:

• Accurate receiving and stock counts

• Correct recipe depletion

• Reliable COGS and variance reporting

• Confidence in inventory data across all locations

Packaging is the foundation of how physical stock is translated into SUPY.

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