Go to Accounting, then select 'Supplier Returns'. This will bring you to a list of all supplier returns.
Retailer Portal
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In the top right hand corner of the screen, there is a button that says 'Create Return'. Click this button to start the return process.
Retailer Portal
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From here, select a branch and a supplier for which you are performing a return.
Retailer Portal
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In the first section, input a document number and return date. The document number is auto-generated, but can be altered. The return date is the date that the goods were returned.
Retailer Portal
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Attach any documents/media relevant to the return in ‘Supporting Media'.
Retailer Portal
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At 'Return Items', click the plus icon to add each item.
Retailer Portal
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Once clicking the button, input your item name, the quantity of items returned, and any remarks/comments you have. Though the price is automatically filled in based on the previous purchase price, you are always able to edit it. A Return Total is automatically calculated based on the price/quantity.
Put in as many items as you returned to the supplier into this space.
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At 'Other Details' put any Remarks, Comments, or Notes that you have for the return.
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Selecting 'Update Stock' will update the stock based on how many items you return to the supplier.
Retailer Portal
Click 'Confirm Return' to finalize/submit the return.
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Your return will now be visible in the list of all returns.
